Placed Support

Questions, problems or something to report? We read every message.

Contact us

Email support@placedby.me. Tell us your handle and what happened.

Report something

Tap ⋯ on any profile, Place, artifact, moment, photo or video and choose Report. To report a comment, press and hold it.

Every report reaches our team. We review reports within 24 hours and remove anything that breaks our Terms.

Block someone

Open their profile, tap ⋯ and choose Block. They can no longer see your profile or content, follow you, or comment on your posts.

To unblock, go to Menu › Settings › Privacy › Blocked accounts.

Delete your account

Go to Menu › Account › Delete account and type DELETE to confirm. You are signed out everywhere and your profiles, Places and moments disappear at once.

Your data is removed from our systems within 30 days. Deletion cannot be undone.

Send feedback from the app

Go to Menu › Send feedback, or Menu › Help › Contact support. Your note reaches the same inbox as email.